Refund policy

Operated by Reel Easy Productions

We want you to be completely happy with your Roll Without Fear membership. If you are not satisfied, we offer a straightforward refund process.

Refund period

We offer a 30-day money-back guarantee on all premium memberships. You can request a full refund within 30 days of your original payment or renewal date, no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle. You can request a refund by:

What happens after a refund

Once approved, your refund will be returned to the original payment method. Refunds typically appear within 5 to 10 business days, depending on your bank or card issuer. Your membership access will continue until the refund is processed, after which it will be removed.

Cancellations

You can cancel your membership at any time from your account page or through Paddle’s customer portal. Cancelling stops future payments; you will keep access until the end of the period you have already paid for.

Exceptions

This policy covers change-of-mind refunds within the 30-day window. It does not affect your statutory rights if a service is faulty or not as described.

Contact us

If you have any questions about refunds or cancellations, please contact us at support@reel-easy-productions.com.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.