Refund policy
Operated by Reel Easy Productions
We want you to be completely happy with your Roll Without Fear membership. If you are not satisfied, we offer a straightforward refund process.
Refund period
We offer a 30-day money-back guarantee on all premium memberships. You can request a full refund within 30 days of your original payment or renewal date, no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle. You can request a refund by:
- Visiting paddle.net and using Paddle’s buyer support flow.
- Emailing us at support@reel-easy-productions.com with your account email and order details. We will forward the request to Paddle on your behalf.
What happens after a refund
Once approved, your refund will be returned to the original payment method. Refunds typically appear within 5 to 10 business days, depending on your bank or card issuer. Your membership access will continue until the refund is processed, after which it will be removed.
Cancellations
You can cancel your membership at any time from your account page or through Paddle’s customer portal. Cancelling stops future payments; you will keep access until the end of the period you have already paid for.
Exceptions
This policy covers change-of-mind refunds within the 30-day window. It does not affect your statutory rights if a service is faulty or not as described.
Contact us
If you have any questions about refunds or cancellations, please contact us at support@reel-easy-productions.com.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
